Frequently Asked Questions

Every Rena product is designed to be simple, just follow the dosage instructions on the label. A little goes a long way, and every formula is crafted to deliver the best results without overuse.

Yes. Every Rena formula meets strict quality and safety standards. We leave out harsh chemicals so our products are gentle enough for daily use, including homes with children and sensitive skin.

Right here in Oman. Every product is proudly manufactured in the Sultanate of Oman to Gulf specifications, formulas designed specifically for Omani homes and our way of life.

Free shipping on all orders over 25 OMR within Oman. A flat-rate fee applies to smaller orders, calculated at checkout.

Most orders arrive within 2–4 business days across Oman. You'll receive a tracking link by email once your order ships.

If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to update or cancel it. Once it's on the way, you can still return it under our Golden Guarantee.

Subscribe to any product to save 25% on every recurring order. Choose how often you want it delivered, every 1, 2, or 3 months, and we'll handle the rest.

Yes, anytime. Manage your subscription from your account: skip a delivery, change the frequency, swap products, or cancel without any commitment.

If a Rena product doesn't meet your expectations, we'll make it right, refund, replacement, or exchange. No hassle, no hidden conditions.

Email us at sales@rena.om or message us on WhatsApp with your order number. We'll take it from there.